FAQs

Kindly note that sizes fit smaller than the regular size, please refer to our Size Guide available on our website for each product. Please contact our customer service team at customercare@jacquemus.ae or 800JACQUEMUS (800522783687) who will be happy to assist you.
JACQUEMUS offers a large selection of products from our latest collection and our stock is updated regularly. If the item you would like to purchase is not available, we kindly invite you to contact our Customer Care team to assist you at customercare@jacquemus.ae or 800JACQUEMUS (800522783687)
If the item you are looking for is not available for purchase, You can always contact our customer service team at 800JACQUEMUS (800522783687) or email us at customercare@jacquemus.ae to assist you.
Your order is confirmed once you receive the confirmation email with all the necessary information and order number. You can always contact our customercare at 800JACQUEMUS (800522783687) or email us at customercare@jacquemus.ae to assist you.
We fully understand that sometimes you might change your mind regarding your purchase. If you change your mind before receiving your order, just call our Customer Service Team at 800JACQUEMUS (800522783687) or write to customercare@jacquemus.ae to cancel your order. All Express or 4 hours delivery orders are being prepared within 30 minutes, if you need to make any change to your order call or email us at customercare@jacquemus.ae. Any request to change the order will delay the shipment of the order and the order will be shipped with a standard delivery.